Shipping policy

Australian standard delivery

Standard delivery within Australia is free with no minimum order value.

Processing and transit

We prepare orders in 1–2 business days. After dispatch, standard transit takes 2–5 business days. Allow an estimated 3–7 business days in total.

Help with delivery

Check your delivery details before placing the order. Email support@mellodays.com with your order number if an address needs correcting or a delivery is overdue.

Check the full delivery address

Include the unit or apartment number when it applies. Confirm that the suburb, state and postcode match. This is especially useful when the street name appears in more than one suburb.

If delivery appears overdue

Use the order date and the estimated business-day window as a guide. When writing to support, include the order number and the delivery suburb and postcode so we can identify the order.