Terms of Service

Product information and orders

Check each listing for its dimensions, finish and included pieces. Review the items, delivery address, AUD total and applicable shipping details before placing an order.

Delivery and returns

The Shipping Policy sets out delivery charges and estimates. The Refund Policy explains how to request a return.

Consumer rights and help

Your rights under the Australian Consumer Law apply to your purchase. Contact support@mellodays.com with questions about a product or order.

Reading a product listing

Use the listing to check what is included. A vase may be photographed with flowers or a tray with keys to show its scale or use. Check the stated contents before ordering.

Reviewing an order

Verify the product name, quantity and delivery details before submitting. If you notice an error afterwards, contact us with the order reference and the correction you are requesting.